Zulekha Hospitals

My experience at Zulekha Hospital with Dr. Reem Fathy Elalaloul was remarkable. She provided personalized care that made me feel valued and understood throughout my journey. Her expertise in the field shone through, as she crafted an effective treatment plan tailored to my needs. Whenever I had concerns, her prompt responses reassured me, reflecting her professionalism and commitment to patient care. The delivery experience was smooth due to her guidance and support, making the maternity phase a joyful one. Her genuine approach made all the difference in a typically stressful time for families like mine.

Dr. Sherif, Consultant Pediatrician, has been incredibly kind and compassionate with my daughter. His gentle approach and genuine care instantly put her at ease, and his thorough explanations gave us great confidence in her treatment. He goes above and beyond to ensure we understand everything and makes us feel like our child's health is his top priority. We are so grateful for his expertise and kindness. I highly recommend Dr. Sherif to any parent looking for a pediatrician who truly cares for their patients!

I had a very disappointing experience with laser hair removal at Zulekha Hospital Dubai. The service was poorly coordinated, and the staff had no clear information about their own services, offers, or procedures. Despite receiving 5-6 reminder calls about my appointment, I was made to wait for 1.5 hours upon arrival, with no communication or apology. Additionally, the customer service agent told me an offer was available when I had enquired on the phone, but on my arrival at the hospital I found out that it had already ended. To make matters worse, they wrongly charged me for a consultation, even though it is supposed to be free with the package. The lack of professionalism, poor coordination, and misleading information were very frustrating. I would not recommend Zulekha Hospital for laser treatments or any other services—there are many other clinics in Dubai that offer clear communication, better service, and honest pricing. ……….. After my initial negative experience at Zulekha Hospital, I received a call from their team promising to make up for the miscommunication and poor service. I was told that the offer I had inquired about was still available and that the staff had simply been unaware of it. They assured me they would get back to me with a better offer to compensate for the inconvenience. However, despite this promise, I never received a follow-up call. This just reinforces the lack of professionalism and coordination within their team. It’s disappointing to see that even after acknowledging their mistakes, there was no real effort to follow through. I stand by my original review—I wouldn’t recommend this hospital to anyone looking for a smooth and hassle-free experience.

I want to sincerely thank you for the exceptional care and support you have provided to my son throughout his surgery and treatment. Your expertise, patience, and compassion have meant so much to our family during this challenging time. Seeing my son receive such dedicated and professional care has been a great comfort to us. We truly appreciate the time you took to explain everything, address our concerns, and ensure his recovery is going smoothly. Thank you again for your kindness and commitment to your patients. We are deeply grateful for all that you have done for him.Thank you Doctor Salah🙏

My experience at Zulekha Hospital with Dr. Sherif Mahmoud was truly remarkable. From our first interaction, I felt the depth of his expertise and professionalism, which immediately put my mind at ease. The staff complemented this atmosphere perfectly; they were not only friendly but genuinely approachable, making every visit feel personal. The care I received was tailored specifically to my needs, reflecting the commitment to individual patient experiences. Overall, it was a comforting environment where I always felt valued and well-cared for throughout the process.