Zenoti

Cami Leonard with Zenoti is absolutely a treasure of the company. She is not only extremely knowledgeable and well versed in the software, she is downright delightful to work with. She’s been responsive to our needs and has made sure we understand whatever material she’s presenting. She has gone above and beyond to be helpful to us and ensure a smooth transition. Highly recommend any business to work with Cami.

Zenoti has so many great features! It makes our daily tasks so much easier with all of the information we need at our fingertips. We have had better success with our online booking than we did with our legacy system. We have certainly had an increase in appointments. I love that the schedule layout can be viewed multiple ways as well! Having the texting capabilities has been so helpful. We could not have done this without the patience of Rajesh, our Zenoti king! We have 3 locations and Zenoti was so patient with us so that we could go live with each location at separate times allowing us to focus on the training for each set of employees. Zenoti made it so easy for us to integrate this software. We were able to work directly with them as they understood what we needed and how our business and previous memberships ran in the past. It made our transition seamless while providing the one on one care we needed at the time. Highly recommend

Purva was very pleasant to work with. Very knowledgable and helpful. Zenoti has been a great switch for our medspa and I am looking forward to maximizing all of the features! Thank you, Purva for all of your help!

The Zenoti implementation team provided exceptional support during our transition to their software. They were with us at every step, ensuring we felt confident and prepared. Throughout the entire process, they arranged regular calls to review critical aspects such as data preparation, stage setup, and system overview. These calls were instrumental in helping us understand the intricacies of the platform. Their approach to breaking down the migration into manageable phases, along with assigning specific tasks, made the transition smooth and efficient. They went above and beyond to thoroughly review our digital forms, reporting, inventory, service, and package setup. This level of detail ensured our operations were well-integrated with the new system. They also provided hands-on support to our marketing and finance teams, helping them adapt to the new platform seamlessly. I want to specifically acknowledge Vamsi, Anant, and Aravind for their dedication and hard work. Their attention to detail and commitment to meeting our timelines were crucial to our successful transition. Nathan was incredibly thorough in the training he provided to our clinical team, operations, and procurement departments. His training sessions were comprehensive, and his patient approach ensured that our teams were comfortable and well-versed in using the new software. As a platform, Zenoti is intuitive and user-friendly, offering our organization a high degree of autonomy. We particularly appreciate the extensive reporting options, the ability to create our own treatment forms, manage our online bookings, and provide earning visibility to our staff. Overall, Zenoti has been a game-changer for our organization, and we are grateful for the support provided by their exceptional team.

Our onboarding specialist team was wonderful. Moving software is not an easy task. With our business, it was especially complicated. The team at Zenoti took ample time to understand our business almost as if it were their own. They were attentive, available, and willing to stay involved as long as it took. While no software switchover goes without hiccups, the issues that did arise were addressed and taken care of quickly.