Zebit

I ordered an Xbox series S from this company (which i have used before). Everything is fine until halfway through the shipping, they returned the package to their warehouse without notice. I was able to track my package all the back to the origin (Jamaica NY). My payments all went through fine. I have reached out to their customer service. you will not get a response. So, here I am without my son's Xbox and out the down payment + another payment. Definitely got scammed. Contacting BBB.

If you buy here pray you dont run into any issues, because they have no customer service whatsoever. I put in an order 10 days ago and they have not shipped the product yet. Their phone number is directly stated to not be used for customers and if you try to use it you have to leave a message anyway. The only way to contact them is via email to which you get a response saying our normal turn around is 2-3 business days to reply to your email, but due to a high volume of orders it may be longer. It doesn't appear that chat is enabled for your business.

Not a good company. No stars. I have sent seven emails concerning my order that I never received. However, took out payment. I have never received my item. They will not answer emails or messages. DO NOT PURCHASE FROM THEM.

I’m updating my review. I honestly felt scammed at first because This company makes it seem as if you’re getting a credit line with them which I thought meant I could buy some things on credit then make monthly payments but in reality they charge you up front then you make payments. Any who I had giving them a bad review because I felt scammed but they actually reached out to me and tried to resolve my situation which I appreciated and their shipping is like extremely fast. I received my ordered in 2 days!!! So that was nice. I’m not sure if I would order from them again though because some of the the stuff they sell is over priced and then they charge you a high shipping fee and tax but besides I appreciated someone reaching out to me via email. Oh and that’s another thing. They do not have a direct line. You must email them and then someone gets in contact with you.

If i could give zero stars i would. I have spent a lot of money with this company. I had some theft occur so my last 3 or 4 payments were late. Over the course of 6 years i was rarely late but that doesn't matter i guess. Then i pay off my account in full and they froze it at first, i ask why and they say my payment history. Then i ask if i can re-establish i get im sorry the account is closed. Worst customer service i ever had!!! Like they don't even care.