Ypsomed Reviews and Ratings | Rannkly
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Ypsomed

The Ypsomed Group is a leading developer and manufacturer of injection and infusion systems for self-medication and a renowned diabetes specialist with over 30 years' experience.
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Last data sync 17 Dec 2024
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Year Founded : 2003
business
Total Employees : 500-1k
people
Monthly Visitors : under-10k
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Brunnmattstrasse 6, 3401 Burgdorf, Switzerland
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Your overall rating
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3.5/5
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All time review rating is 3.5
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Based on total of 115 reviews
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Ypsomed customer reviews

Ypsomed's backup service is a disgrace. It's nearly impossible to get through to them, and when you do, they offer little more than reciting information from the handbook. Information We're already aware of. We spent the first two weeks dealing with failed canulas and a failed sensor, and their solution was a dismissive "go to your pharmacy." This, during an extremely stressful time for us forces us to waste time and energy trying to acquire additional equipment beyond our monthly prescription, and we're still waiting for a replacement sensor. If you're considering a Ypsomed pump, especially in Ireland, I strongly advise against it. Their support is utterly worthless. Dealing with Type 1 diabetes is stressful enough without the added burden of a company that clearly doesn't care. While we've received excellent support from healthcare professionals and Dexcom, Ypsomed's service is a stark contrast
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Brian Geraghty
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Great team!
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Simon Michel
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Super Firma!! Hatte angerufen für eine Beratung und mir wurde super geholfen. Hatte ein paar fragen umd diese wurde mir ohne schwirigkeiten erklährt. Kundenberatung 10/10 Viel besser als im Strassenverkehrsamt
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Silas Neuenschwander
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Seit Wochen keine Rückmeldung zu einer Fehlerbeschreibung. CamAPS wird in seinen Funktionen immer weiter „beschnitten“ ohne, dass es eine neue Möglichkeit zum „folgen“ gibt. Ein Programm mit dem wir anfangs zufrieden waren wird nun immer mehr zur Enttäuschung
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Harzangus Osterode
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Die Insulinpume ist top die Kateter dazu von der Idee und allem auch aber der braune Kleber hält vorallem jetz wen es warm ist und man schwizt sehr schlecht. (Isch schwitze nicht besonders stark) Eine änderung auf die weissen atmunksaktiven kleber währe sehr wünschenswert
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Alexander Achermann
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