Waterloo Hotel and Lodge

Lovely hotel, great location, good for parking. From the minute we walked in we were greeted with friendly staff. Couldn't fault the rooms, the tea tray was excellent, plenty of teas, coffees and hot chocolate with a choice of whole or semi skimmed milk, it was a nice change not having to ask for more milk, teabags etc. There was plenty of choice for dinner and the food was lovely and well presented, the breakfast was equally as good. Add in the fact that there is a lovely pool attached to the hotel that you get access to at half price, this hotel excelled on every level, we will definitely be back.

Fantastic stay, we came late as was doing the 3 Peaks, but the management accommodated us fantastic, allowing us to order our meals, which were super tasty. The rooms/beds/showers were top notch. Clean, comfy, with hot showers. Breakfast was amazing, the male server overheard us talking about the hike, came in early to make us a big batch of porridge, the female breakfast server was a bundle of joy, really attentive, keeping our coffee cups brimming and toast rack full. Great humour too.

We came here by accident as our holiday cottages electric was out due to storms. We were very lucky as they had room. The hotel is clean and very cosy. And I must say the food has been amazing with excellent customer service. Would highly recommend.

The Waterloo Hotel – Betws-y-Coed, Wales (8th to 11th July) We booked a Superior Lodge, which was a little musty smelling on entering, which did go away once we warmed the room up with the oil heater. The lodge didn’t ‘wow’ us on arrival, but after seeing its subtle attributes, we were really pleased with our decision to choose this style of room. The bed was large and firm (brilliant!) there was ample hanging space, and a three-drawer chest unit (perfect!) A comfy sofa to watch TV. The food was exceptional! A relatively small menu (this is good sign that the ingredients will be fresh.) Once we’d eaten there on our first night, we were keen to eat there again every night! Welsh Lamb, Beef Ale Pie, Burgers, Chicken in a peppercorn sauce – they all tasted exactly as described on the menu, and exceeded our expectations – well done Chef! The breakfasts were good too, especially the homemade granola. The waiting staff were prompt and courteous at all times. We liked that the hotel had a Green Eco policy throughout. We would certainly recommend this hotel and restaurant.

I am a wheelchair user and given a room well suited my needs it was very clean there was walk in shower room and loo well suited for a disabled room. There was tea and coffee ooo and hot chocolate too! I choose my cooked breakfast items. And had a pot of tea. Staff was very friendly had no issues and slept well. Deffently will book again. There was red pull chord in shower and a phone.