tastytrade

I recently ran into a problem documenting my crypto assets at Tastytrade for a loan application I was submitting. A few months back Tastytrade abandoned the $10 crypto fee allowing ZeroHash to administer all the crypto transactions. There is currently no monthly statement available to validate or verify crypto assets. This is plain and simple bad business. I will be making arrangements to remove my 250K crypto holdings. Something fishy is going on here.

I've noticed poor communication, an arrogance - speaking down like when calling with questions, last Thursday I called to question why 3 of my nine positions were remotely closed, an individual named Andy said thier was risk on underlying, I said how, he didn't respond, I asked for a manager, he refused, saying exactly why do we need a manager. I also learned through this experience they know exactly who is who when calling, I've previously been hung up on or met with extreme hold times like it was deliberately....they claim they were just short staffed but when I questioned the action last Thursday Andy didn't even verify my account credentials....I called there within seconds of observing a remote close....coincidentally the next day I deliberately had the same open position and he didn't do it. I've also noticed you can literally be in profit have a limited order to buy back a put or call for pennies.....and they have your account set to display not enough funds to close.....it's so ridiculous I took screen shots.....I mean closing an option you sold for 50 bucks and buying it back for 25 cents. I believe they remotely make errors or maybe on purpose on the back end to your account, and may be over aggressive on smaller accounts as well.

From the creators of thinkorswim a new platform that blows the windows and doors off everything else out there! Thank you! Love the platform, love the customer service! Keep doing what you are doing!

Hands down the best brokerage for commodity and currency trading.

Worst trading platform I have ever been on. Takes forever to close positions. Mobile site is inaccurate. Absolutely horrible site. Biggest waste of time