Spire Healthcare

Awful administration service. They make things more difficult every time to access my account. Send e mails 30 mins before appointment time to say my apppointment may have changed. Unable to send e mail to complaints dept even using link supplied by my hospital. As a self funding patient i am not at all happy. Difficult to contact any one. Wish i had read the reviews before i used Spire.

I was in the Spire Southampton and was given a massive infection that very nearly killed me, The Care Quality Commission report for the hospital is damning. its dirty with cross contamination. I now face a life changing event if the infection cannot be controlled and six months later I am still dealing with the fallout. SPIRE HEALTHCARE have done nothing but ignore and belittle me, their complaints procedure is a joke, YOU HAVE BEEN WARNED. BMI is much safer and cleaner.

Been into Southampton for a spine operstion, they couldn't get rid of me quick enough, spent ond and a half days in there and have been sent home with a bruised, blistered and infected throat and a pus filled and bleeding scar, ive used this hospital before and theyve been brilliant, something has gone very wrong at this hospital

Just going round and round in circles, being pushed around unable to even give basic costs for self funding. Don't call back, don't answer phones, appear to be a nightmare to deal with!

Shocking customer service very rude hospital director at Newcastle