Safeway

This store keeps getting worse and worse. Soooo much of the inventory is locked up, which wouldn't be a big deal if it wasn't a 15 minute wait for an employee to come and help you open the case. Then there's one cashier in the entire store and the rest is self checkout. The produce is horrible and goes bad within 2-3 days. The deli, also sucks. Today I got a "ready to eat" egg salad sandwich that was literally mustard on bread with a couple of egg white chunks mixed in. Absolutely disgusting quality. I took two bites and thought I might throw up. It was a $6 sandwich by the way. The corporate greed needs to stop. Something's gotta give. The consumers literally cannot handle a 200% increase in prices while food quality continues to go down down down. Absolutely pathetic. Also the staff don't even get a living wage which is probably why they are so understaffed. Someone has to fund the CEO's yacht and private jet I suppose. Can't be paying cashiers a living wage when you have so many gosh darn shareholders. And please, don't tell me about the stupid "4u" program. Those coupons are not enough to offset a 200% price hike. But, I understand the need to prioritize I guess. The CEO needs to have their yacht and staff it too!!

Shopping after 10pm last week when the store is less crowded. I stopped and asked a Safeway employee for help locating a particular item. He told me the aisle the item was on and where it should be located but I asked him if he could show me exactly where it is as I couldn't seem to find it. He is very professional and polite and agrees to help. As he and I begin walking over to the item, an older guy (manager ???) named Carlos intervenes and tells him that is not his job and then directs me to the baking aisle to get baking soda. After searching again without any luck I find the first employee who walks over to the aisle and finds that the baking soda is on the top shelf and pushed to the back of the shelf. He grabs a box for me and pulls some more boxes of baking soda to the front of the shelf. It's clear that the roles of these two employees should be switched. One was helpful and provided the kind of customer service I expect when I am a customer in a Safeway, whereas Carlos was too busy seemingly discussing his time off with another coworker and left me to struggle to find an item that was both out of my sight and out of my reach. Cheers to the initial employee for his professionalism and helpfulness. It's clear that he understands how to take an extra second to help someone in need. Jeers to Carlos for his demonstration of poor customer service.

What can I say, it was a Safeway. Must be a bad area because they had a ton of security guards.

The manager Katie is so nice. She let me make a phone call. I'm waiting for my phone to be delivered and ups had the wrong delivery number. She could have easily said no. But she was super nice about it! She took me strait over to a phone and dialed it for me. Super nice lady.

Most of the staff that I encountered were not only unhelpful but downright rude. Could really use a refresher course in customer service and at the very least if you're not gonna be helpful, be polite. Without the customers you would not be employed. I literally came in looking a little bummy. I've been working really hard in my yard all day and I had my Frenchie with me we came to purchase dog treats and laundry soap and I had three employees be super disrespectful. Shout and thank you to young skinny male employee that is getting laundry soap out of lockup that is working right now. Younger than the rest yet they could all learn from his wonderful example of how to treat customers. Congrats dude I wish I got ur name you are literally the reason for the two stars without you I would have given 1 or 0 if possible

I cannot overstate the amazing service and warmth from the Starbucks supervisor, Carlee. Every day she is more friendly and welcoming than before. I...

Safeway continues with price gouging. You all have seen it - some items at Safeway are 50% and higher than the same exact products/brands at other grocery...

Went three days in a row to safeway looking for shepherders bread or anything similar but to no avail. They bakery dept on any given day were sparce and...