Reserve Bank of India

RBI always provides best services. But, from more than 24 months there is something unexpected found in the market. Due, to online payment and digital currency boom the mindset of many changed in this period but still there is a very big gap in market related to supply of small size notes of Rs 10, 20. It is found that supply of small size notes stopped on so many different bank levels also. But, due to this neither fresh nor old notes are in circulation now, even for daily exchange during shopping. While, there is so many customers every where who neither shifted towards online payment nor adpoted any digital payment system for same till this. Due to this, actual circulation of small size currency became so much difficult in the market that every one is facing its shortage. And, provided reason by everyone for same is only this that RBI is not printing such currency now as per its cost. While, as per own RBI master circular RBI/2017-18/76 DCM (CC) No.G-3/03.44.01/2017-18 it is necessary to make such currency available for all if it is in demand. So, instead of creating more shortage it is necessary to provide some relief to all in same direction where it is must. There, should be some way to deal with such unexpected situations. RBI verification is necessary now.

THOROUGHLY USELESS OMBUDSMAN SCHEME. I don't even know why RBI keeps advertising this when they have no control over how banks function. I lost US$ 15 in an outward remittance because a bank employee made a mistake. I approached RBI for remedy, and they sent it back to the bank who closed the matter without even looking into it. RBI never bothered to inform me of status or called me even once. What is the use of a central bank if small private banks are running amok?

RBI Mumbai has beautiful heritage building, now marred by mindless security details and ugly grills. RBI should consult worldclass security experts to keeping this building secure without ugly grills and sandbags. Examples of Fed reserve buildings in Chicago/ NYC and Bo England can be emulated

I recently went to the RBI in Andheri to exchange ₹2000 notes. It took me 1.5 hours to reach the office, but unfortunately, I wasn't aware that exchanges are only allowed until 3 PM. I arrived at 4 PM and was told to come back the next day. If I had known the timing beforehand, I could have planned better and arrived earlier. Please ensure that timing information is made more visible so others can avoid such inconveniences in the future.

Bad and poor services for note changes. Many people are facing issues regarding 2000 note changes. Staff is supporting people who come from all over India. Many staff are working regarding this issue. They can't do everything and support all people. This is only because of Narendra Modi's demonetization.