Radiology Partners

Horrible customer service!! I have given this company my secondary insurance on many occasions and they still continue to send me bills! I have called numerous times and even left a couple of messages and I have never gotten a call back. I feel like they just want to send this bill to collections to try to screw me over on my credit score! 😡🤬

I request medical records and bills for a personal injury attorney. I have left numerous messages with business development and customer service for 6+ weeks to determine if they handle billing for a certain group of hospitals. I have yet to receive a response. If this company can't be professional enough to return a simple message, I seriously question its quality & organization. I truly hope I never have to deal with them from a personal standpoint.

I got a bill and was overcharged, more than the contracted rate. I sent 2 emails, a letter, made several calls, and spent an hour on the phone with no resolution. Also, one of the companies they own and do the billing for, paid a $1.4 million fine for Medicare fraud in November 2020.

I called to make an appointment and verified what the appointment would cost me without insurance. I verified the cost upon arrival at the clinic, and paid the charge then and there. Two weeks later, I received a bill from the corporate office for the "remaining balance" not paid by insurance: a 33% extra billing. From past experience with RP, I hold out very little hope they will correct their mistake, but they are aggressive in collections. The problem is, it's often not evident that the radiology center you are going to is a member of the Radiology Partners cabal, so they are difficult to avoid.

Don't use this company because their billing department is careless and non responsive. They are great at billing when you owe them money and they disappear entirely if they owe you money.