Qoo10 Singapore

When I had to pay $100 credit to start as a Business seller to start my account then the platform is so hard for me to use as a seller I completely give up on them when they cannot refund me my money. Wasted my $100 totally.

Topup purchased via app not credited, parcel undelivered. I understand the company's financial crisis but it is not okay to make your service available when we buyers use our hard earned money and not receiving anything. Most people in SG are going through tough times nowadays why must people be so irresponsible and selfish to think only about themselves. Stop making other people life's harder.

To All, please note that i have brought 2 items sgd85, qoo10 never deliver. request cancel no refun and items status show empty. wrote to them also no use. Look for cases need to pay a.p. member fee plus some cost. Give up.

Qoo 10 has been a good online platform to shop from. I have always enjoyed shopping from Qoo 10. However recently, things have not been good with Qoo10 because they have not shipped my products. The customer service hotline is no longer working. The Qexpress hotline is also not working. I have been messaging them for the update on my product and have been receiving generic answers like; will update you in 3 to 5 working days. So I am not going to shop at Qoo10 anymore.

Seller did not deliver the product as listed. Raised the refund request but Qoo10 kept saying it’s not their problem & refused to refund me. I bought from Qoo10 & paid Qoo10. Seller listed on Qoo10 for a fee. So Qoo10 takes money from both buyers & sellers, then keeps the money for itself without any resolution. Ultimate scam. Raising for awareness. AVOID AT ALL COST!