PeaceHealth

Terrible service, dirty, nurses were inattentive and unresponsive. My mom was in the ER and the care she got was horrendous. Nurse calls didn’t get any staff coming by. Soap didn’t work. The nurses were horrible. I will have my mom avoid this institution at all costs and I would NOT recommend anyone be treated there. I have worked in hospitals for 20 years. This is by far the worst healthcare performance and poor quality of care I have ever witnessed.

Me and my partners family came last night after my partners mom was puking for 40 minutes straight after we all went to bed. Before we went to bed we drank a little but we didn’t have more than the night before. When we got their everything was fine if not worrying until they brought her back out to us to wait and she couldn’t stop puking and was in a lot of pain yet the nurses kept treating her like a dumb child and were nothing but rude to her and us whenever we would need a blanket to atleast keep her warm or just an update on if she’ll be seen soon. They made her wait for 4 hours while she was laying on a bench puking and crying in pain. They would help people who came in immediately before they helped her. When we wanted an update they told us “since she doesn’t seem as bad as earlier (they didn’t even try to see if she was ok) that she had to wait cause she’s not important enough” that is disgusting especially since some of the people coming in were coming in for things like a headache or a bad “feeling” in an area. They chalked it up to alcohol poisoning and made her feel worse before sending us away. It’s the next day she’s still puking and still really sick. Alcohol poisoning doesn’t do that. This hospital is a joke that needs to either have new nurses and doctors or be completely shut down cause clearly they don’t care enough to help people that are extremely sick. Which is their job.

The staff at this hospital provided excellent care for a loved one who detoxed off alcohol there last month. He had checked himself into the ER and was promptly taken to the ICU, where he stayed for two nights. After his vitals were steady, they moved him to the regular part of the hospital where he stayed another four nights. He had severe withdrawal symptoms, and nearly every staff member we encountered was attentive, compassionate, highly skilled and accommodating. The protocols used for a serious detox process like this and the supporting medication saved his life. He is now doing excellent, and we are both so grateful he ended up at this facility. Thank you PeaceHealth!

I would rate as a minus 5 if it were possible. I went to my Primary Urgent Care Clinic close by as I was feeling very poorly. The physician at urgent care saw me within minutes, said I was in a “hypertensive emergency “, they were calling for an ambulance and I would need to be treated and admitted for treatment for a few days. I arrived quickly at Peacehealth ER; moved into a wheelchair and blood pressure was continuing to elevate. (Unusual event tied to a recent medication 💊 reaction). An ekg was not showing a heart attack; despite my protests, I was forcibly wheeled into the waiting room and did not receive any medical treatment for over 6 hours. I am a family caregiver for a disabled veteran and have never experienced for him or myself such overt medical negligence. My doctors were stunned, started follow up treatment immediately and I am grateful to be alive.

I would give 5 stars based on how caring & nice everyone is who cared for mom but based on other factors giving only one star. My almost 98 yr old mom last week early morning in ER was told CT scans were neg for fractures & cracked ribs. After hrs of ER trying to get her up to go home causing her to have agonizing pain the new shift doc later in the day said she had 3 cracked ribs. On day of discharge after being in the hospital 5 days she was told she had 5 cracked ribs. What's frustrating is 8-10 yrs ago is my dad fell & after work up in SW Peacehealth ER he was told he had no fractures. After being at home for a week in agonizing pain we took him back & his missed hip fracture had become a displaced fracture requiring immediate surgery. Updated 12/1/2024: I just saw Aiden's post noting if I wanted to share more I could do so at wwe.peacehealth.org/comment. I think what I shared in my post was very clear & thorough in ragards to what happened to my mom recently & my dad a few years ago. My mom lives with my brother & I posted my comments without discussing with them or my sister who lives out of state. We generally are not the type of people to sue and think we have the basis for one. However, I would not move forward completing the info the website asks for without discussing with my brother, mom or sister. If I do and they want to move forward I would anticipate we would seek compensatory & punitive damages.