PeaceHealth

Nurse Sergio who was working in the observation unit on the night of 2/28/25 was the best nurse ever. He showed me so much compassion and kindness. I had a terrible experience with one nurse and Sergio made sure that my needs were met and I wasn't alone. This man needs to be rewarded for just being a very good person and kind human being. Thank you nurse Sergio for being there for me.

If I could give y’all a negative one I would but I can’t. The family birth center sucks y’all need to listen to the parents more. We know when our bodies are ready to give birth. Your Degree will never tell you as much as I can tell you about my body. This is very sad disappointing, Y’all need better staff and better training. Your food is ass. Y’all have no taste. The fact that it took a man speaking for y’all to listen is diabolical. It’s sad to me That some mothers have a traumatic experience/birth due to their doctors, not listening. Your nurses are a 10 out of 10, but your doctor stank. That’s why you’re built like a Vending machine sitting outside of Walmart.. DO BETTER

I recently experienced a severe throat infection that resulted in persistent coughing and diaphragm spasms, which affected my breathing and caused shortness of breath. Given that PeaceHealth is the only hospital in the area, I am grateful for the care provided by the medical staff. However, I would like to offer some constructive feedback for the administration to consider in order to improve patient experience. Firstly, my wait time was significantly longer than expected. By the time I was discharged, nearly seven hours had passed, which is well beyond the national average. While I understand that urgent situations may arise, this prolonged wait was quite uncomfortable. Additionally, I found that the nurses did not display the level of warmth and empathy I had hoped for. One nurse, when I explained that my muscle spasms were exacerbating my coughing, responded with a rather dismissive question: "Do you work in medicine?" While I am unsure if this was intended as a joke, I did not appreciate the tone, especially as I was not feeling well. Similarly, I felt that the doctor and nurse did not fully listen to my concerns. Despite explaining multiple times that my main issue was the continuous cough caused by muscle spasms, it seemed as though they were primarily focused on pain management. While I do appreciate the medication they provided, I believe that a more patient-centered approach, where patients feel heard and understood, would greatly improve the overall experience. Unfortunately, my symptoms persisted, and I had to return to the ER about an hour after being discharged. At that point, I was treated with nebulized lidocaine, which I believe should have been administered earlier to help alleviate my symptoms. Finally, I noticed some individuals in the waiting room who appeared to be homeless and under the influence of drugs. While I don’t have a solution to offer, I do believe it would enhance the experience if these individuals could be separated from the general patient population to ensure a safer and more comfortable environment. Despite these concerns, I want to express my sincere gratitude to the medical staff, as they did ultimately provide relief. I wish PeaceHealth the best and hope that my feedback will help them continue to improve and better serve the community.

I would give this ER 0 stars if I could. I was there for 10 hours just to get some nebulizer treatments. I waited in the waiting room for 5+ hours having an asthma attack before anyone did anything. When I finally was treated they completely forgot about me for 2 hours as I just sat there calling them for info, no one knew anything and they all seemed to be too rushed to care about simple patient care. I have never felt so ignored in my life and will NEVER go back. And this is coming from a healthcare professional, don’t waste your time at the ER.

I was taken by ambulance last night to PH and they told me I had the flu with no testing, just looking at me. I was incontinent and my stomach pain was unbearable. I needed fluids and something for the nausea. They told me the waiting room was full of people like me and it would be an 8 hour wait. They put me in a chair and I asked them not to because I was afraid of fainting and falling out of the chair. I had fainted off my toilet from the diarrhea and throwing up with no fluids earlier, for hours. They told me to "act like a grown-up and sit up in the chair." I was pushed to the waiting room and I asked for water and the nurses said no. I literally sat in a less than 1/3 full waiting room pooping myself. No one else was as sick as me or in that condition. The nurses said they couldn't help me for flu. Which I didn't have. No fever, no body aches and I've never vomited while having the flu, I have no sore throat or stuffed nose. I am beyond disappointed in Peacehealth. Y'all were disgusting this morning. The nurse that told me to sit and didn't care if I fainted, shame on you. You are disgusting. This was not a cry for help, I actually needed help. I know I'm not the only one getting treated like this. Shame on you! I had my son delivered there. I've brought my daughter in for help many times and the group of nurses there last night, you need to find another profession and how to read a room and actually check on patients.