Paytm Reviews and Ratings | Rannkly
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Paytm

Paytm is India's largest mobile payment and commerce platform.
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Last data sync 21 Jan 2025
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Year Founded : 2010
business
Total Employees : over-10k
people
Monthly Visitors : 500m-1b
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First Floor, Domestic Airport, One 97 Communications Ltd, Enterprise Centre, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400099, India
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Your overall rating
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3.0/5
language7 Platforms
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All time review rating is 3.0
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Based on total of 15769 reviews
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Paytm customer reviews

Old edc machine had battery drainage issues since long time, after i made complaints several times customer care executive told me to upgrade my device at 0 cost. But today when executive came to upgrade my device i paid 1944.82 Rs It's very wrong & also monthly rental which I didn't had before Very bad experience I'll find a substitute if my concern is not solved at the priority
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Akshay Paliwal
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I regret to share my experience with Paytm, which has been extremely disappointing. From my perspective, the company exhibits several concerning practices that potential employees and customers should be aware of. Firstly, the issue of salary discrepancies is prevalent. Many employees, including myself, have faced situations where the salary credited was significantly lower than what was promised. Attempts to rectify this through HR often go unaddressed, leading to financial strain and frustration. Additionally, Paytm has a troubling approach to attendance management. Despite marking attendance regularly, many employees are marked as absent, which not only affects their salary but also their credibility and work record. This seems to be a systemic issue rather than isolated incidents. From a customer's standpoint, unauthorized deductions from accounts have been reported frequently. These deductions are often hard to resolve, with customer service providing little to no support in rectifying these issues. Overall, my experience with Paytm has been far from satisfactory. The company's disregard for employee welfare and customer rights is alarming, making it difficult to recommend their services or employment opportunities. Proceed with caution.
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Shashikant
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Very bad service of paytm. Their is no any customer care number, no available grievance officer. From last 3 month my money was deducted but no reply from paytm. Please bycott paytm.
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Nilesh Nasare
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Absolutely 3rd class services of Paytm. Incase of any issue, can not connect with a human from customer service team. All numbers searched in Google and tried, only ivr service no CS service, just asking to press this number and that and at end closing call on its own. Max to max it sends a message with a link which diverts you to back to their chat service which deals with customers in same way as mentioned above for ivr.
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sainik singh
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You are doing fraud activity...there is no option to talk to your customer care...how payment can be debited without my permission.. automatic payment is getting debited and no one is there is there to answer me or guide my how to cancel it...will put hardsh message on twitter it I don't get call from Paytm...you can't cheat your regular customer like ghis
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Tinku Jha
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