Paragon Medical

Waiting time could be better but everything else is good.

Absolutely terrible customer service. First of all, staff at the counter are extremely unpleasant and rude with customers who are here for the first time and are not familiar with the procedures. But the worse is the waiting time: if there are no slots available, don’t book appointments for patients! My appointment was at 12.45PM for a CT scan and it was finally taken at 3.45PM. Completely unacceptable. It’s quite obvious they are trying to slot as many people as possible to make more money even when they clearly don’t have the bandwidth to deal with all these appointments.

The staff has no manner, and unfriendly if you are local. Then they should not open in Singapore the staff is racist against local. Why Singapore medical have this kind of operator here.

excellent service from staffs. also everything was quick and efficient. 0 time wasted.

Bad need to wait for one hour is this bad is such a headed to get through

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