Paragon Medical

Absolutely terrible customer service. First of all, staff at the counter are extremely unpleasant and rude with customers who are here for the first time and are not familiar with the procedures. But the worse is the waiting time: if there are no slots available, don’t book appointments for patients! My appointment was at 12.45PM for a CT scan and it was finally taken at 3.45PM. Completely unacceptable. It’s quite obvious they are trying to slot as many people as possible to make more money even when they clearly don’t have the bandwidth to deal with all these appointments.

Waiting time could be better but everything else is good.

The staff has no manner, and unfriendly if you are local. Then they should not open in Singapore the staff is racist against local. Why Singapore medical have this kind of operator here.

Was at the paragon medical centre lobby E and F, all lifts down since 9am till 1120am. Such a big medical centre has no other alternatives for patients to reach level 12 or 13, and the security or nurses asked the patients to walk up, ridiculous when the patient can't even walk at all. Disappointed, should always put yourselves on the shoes of the patients

at Dr yeo seem huat, his young lady staff has no manner, and unfriendly i ask the doctor about how many medicine will be given, the doctor tell to ask his employee in front desk, but when i ask the lady in front, she is unfriendly and said she dont know what i consult about so she cant explain what the medicine for. the young lady in front is not friendly, the doctor give many medicine without proper explanation about the medicine and blame me why i dont ask the doctor with unfriendlu manner. its not that we dont believe the doctor but giving 5 medicine per day for my 70 years old parent, i think i have to get proper explanation.

I did not pay attention to the list of (specialist) clinics which are housed in Paragon Medical Centre. But over the last few years, I have been going to...