Ovolo Hotels

One of the best hotel I’ve stayed. The receptionist are warm and very friendly. The room is amazingly spacious and well kept by the housekeeping team. I love the bed. Shower is great. Plenty of food options around the hotel. Some of the good restaurants is within walking distance. And also very convenient to go around. You can walk through the botanical gardens to Sydney Opera House.

Very friendly staff who would chat with us and give us advice on how to get around the city, nearby to bus stops and train stations. Ferry within walking distance. Can walk to shops within 10 minutes, opera house only a 20 minute walk, the harbour bridge is only a bit longer. Candy bar downstairs, basically a buffet with a large amount of lollies, which was great. The breakfast buffet was amazing, the restaurant catered to allergies and triple checked to make sure things were safe to eat. Room was the best I’ve ever stayed in inside Australia, and I have lived in Australia all of my life. Bathroom was amazing, warm and cold water, amazing view from bedroom window.

The staff was amazing and the best part of the stay. Rachel at the front desk was absolutely the best. She was kind and welcoming with a warm smile. She was extra helpful with her assistance for transportations, food recommendations and local pubs. This place was perfectly located in a nice part of town, walking distance to the "fun part of town, pubs and bars" and close to all the major attractions within 15 min drive.

The staff were friendly, the hotel is beautifully designed, and the rooms are spacious. Although there was a wedding at the hotel, the rooms had excellent soundproofing and I didn't hear anything. Unfortunately, I found a large bloodstain on my towel, which was very disturbing. The hotel staff didn't handle the situation well and only sent a new towel after an hour. This is not the level of service I would expect from a 5-star hotel. The breakfast was disappointing – you can choose eggs from the menu, but the buffet selection is very limited.

I stayed here as part of a work function The hotel itself is very cool, the food provided was delicious I stayed on level 5 in a loft style apartment. I do not recommend these rooms. I was awake at 5am thanks to pigeons scratching around and making noise on the roof. My coworker on the same floor left his room at 6 this morning because he couldn't stand the noise any longer The reception staff were not friendly at all.