Ogden Clinic

One of my children is on Medicaid the other is adopted waiting on social Security info to transfer to health insurance. We happily paid whatever they asked for a five minute checkup $137 today I got ANOTHER bill for $15 dollars! I wouldn’t have minded paying $152 it’s the after the fact billing with no reason for added charges that infuriate me. I can’t go to a business that decides after service is rendered and paid that they then want more money. Been going here for five years they would have had decades of business but they had to send a scam bill for 15 bucks. Greedy business.

Mixed Experiences Over Years: A Review of Ogden Clinic Mountain View Location Our family has frequented Ogden Clinic's Mountain View location for the last three years, appreciating its ample parking and prompt service. The facility always presents a clean and organized facade, which is reassuring. However, our journey has been speckled with concerns and less-than-pleasant experiences. A recurring issue is the misdirection of our prescriptions to the wrong pharmacy, causing unnecessary hassles. The bigger concern lies in the bedside manner of the staff, particularly the doctors. Except for one amiable doctor, the rest, especially the female doctors, display a lack of warmth and empathy. Their demeanor often feels cold and disconnected, which is distressing when seeking medical care. Moreover, the clinic's vocal promotion of a specific political agenda, seemingly favoring one gender over another, has made us uncomfortable, especially with their promotion of the trans agenda. It raises concerns to a level where I feel uneasy leaving my children alone with the doctors, fearing unintended influences or discussions. An incident that particularly stands out was when I had an adverse reaction to a tarantula hawk sting. After taking my payment and checking me in, they later informed me in the waiting room that they couldn’t attend to me and advised me to visit the emergency room. This, after having already charged me, felt unprofessional and disheartening. On a lighter note, a small joy comes from the toy dispenser machine that houses tiny trinket toys. It's a sweet gesture that my kids look forward to, making their visit to the clinic a little more enjoyable despite the aforementioned issues. In summary, while the Ogden Clinic Mountain View location scores on cleanliness, promptness, and some child-friendly features, the lack of warmth, empathy, and some operational missteps considerably dampen the overall experience. It's a place of mixed feelings where the scales of professional courtesy and personal connection need serious rebalancing.

I called on Monday to get some important documentation and the rude lady on the phone ( I hope your day got better ) kept telling me I had to make an appointment to get said documents. I said no, I don’t need to see him I just need documentation on a diagnosis. Then for some reason she got meaner? Anyway I called back today Wednesday because she said i would get a response in 24-48 hours. My doctor is amazing. He usually gets back to me in a couple hours, but he’s on vacation and now I probably lost my chance to make my life better because someone had a bad day and failed to tell my doctor that i needed these documents before he left. So thank you ma’am. I hope you have the day you deserve. I’ve been hesitant on making a review because my doctor is truly amazing. But some of the employees need to be moved into a position where they don’t have to deal with the public. I don’t know what to do now.

I absolutely love Ogden clinic I see a provider in Layton, I live in North Ogden but the commute is sooooo worth it. I had to go to my local Ogden clinic which happens to be pleasant view. It was fast just running in for labs. The lab tech today didn't grab her name but if your the lab tech working today 1/7/2025 you are phenomenal at what you do!! You were fast efficient and kind. Thank you for making something I absolutely hate (blood draws) smooth and easy. We need to acknowledge the people behind the scenes. So thank you who ever you are.

I had an exceptionally disappointing experience at this urgent care facility. As a person who has been managing asthma for 30 years, I am well-versed in recognizing my symptoms and understanding how to address them. However, Dr. Mitchell Cooney dismissed my concerns about my asthma symptoms, which was deeply concerning, especially given that I was seeking medical attention for a potentially life-threatening condition. He claimed he would send over a prescription for medication, but the pharmacy never received it, despite his assurances. Additionally, when I mentioned that I had used my Flonase, which alleviates post-nasal drip and aids in relieving my throat congestion, he inaccurately stated that it "doesn't help." This was both misleading and contrary to my personal experience. His condescending demeanor left me feeling unheard, and most troubling, it put my health at risk. I left the facility feeling not only frustrated and disregarded but also more anxious about my condition than when I arrived. I will not be returning to this facility in the future.

I'm not going to say everything is perfect with any company, but most of the reviews/concerns are related to Ogden Clinic in general or insurance policies...

Awful awful awful. Worst medical provider I've ever encountered in my life. Has no business providing patient care.

I've never been given the run around like I have at Ogden Clinic. Never ever ever again. These guys don't know their hand from their ass. Such a horrible...