Northwestern Memorial Hospital

My mother went in to the ER and discovered she had appendicitis. The staff was AMAZING. Mary from the ER was very thorough with her questions, RN Veronica from pre/post op floor was INCREDIBLY attentive and sweet and RN Kate was also very kind. My mother said the surgeons and anesthesiologist were extremely kind and patient with her. They don’t get the credit they deserve! & lastly the translators Northwestern had were very kind and knowledgeable. Surgery went well and we couldn’t have had a more positive experience. Thank you Northwestern hospital staff! ❤️

I have never written a review for a hospital. For this to be the alleged "best hospital in Illinois 13 years straight", I am convinced they are not including the Emergency Room. I have been here several times and my last visit was my last visit because of the care, or lack thereof, received. I miscarried and asked to have any tissue or remains sent to my doctor per her request so we could determine the cause. The tissue disappeared. That was 9 years ago. I've never returned. Today I'm here with my husband and we have been waiting in the waiting room for 3 hours. No bloodwork. Nothing. They couldn't even find the vein in triage. My husband has huge veins. I know it's in order of severity. However, he is diabetic and they should be making sure he is stable. Oh and in case you were wondering, yes he's Black (I only mention that because many of the previous reviews come from people who have had horrible experiences and they are also Black). The fact that this hospital has 2.6 stars and they are doing nothing to rectify it is a testament to their disregard for the welfare of others. You're supposed to "do no harm"--when in fact, you're doing nothing. Do better.

I recently visited a friend in the ICU at this hospital, and I was impressed by how top-notch it is. The interior feels more like a mall, with a modern and welcoming atmosphere. We even grabbed a bite at the Panera Bread inside, which added to the pleasant environment. A truly remarkable facility!

“I just want to take a moment to thank Rafael, Maria, and Will for everything you’ve done for me during my recovery. Floor 9 and 12 Your constant care and kindness have meant the world to me. Rafael and Maria, your support has been a blessing, and Will—I’ll never forget you checking on me, needle in hand, always ready to make sure I was okay! Your dedication and compassion made such a difference, and I’m forever grateful for the way you looked after me with so much heart. Thank you all for being there for me when I needed it most.” L.R.M

Waiting in ER 6hrs now and counting. Told there are 4 people ahead of us and that was 2 hrs ago. Told 4 people again. I get it’s busy but my god hire more staff maybe. So frustrating. The ER nurses are actually amazing though! Very accommodating and helpful. The attending doctor was great too.

Very clean and modern hospital! My grandma is being treated there and the staff have been nothing but hospitable throughout her stay! They provide her 3...

So my doctor who is an internist which I've known for 15 years told my wife to call 911 and took her immediately to northwestern. He is an attending...

If you have a relative that you need to pick up from a procedure, beware. The Lavin Pavilion has a parking lot called B. I was on the 9th floor of the...