Nextcare

The front staff was very nice and helpful. The lobby was packed so many sick people. Even with an appointment it took about an hour to be seen, so not too bad. My only issue is Nextcare should change their policy on allowing people to sit in their cars to wait! Mainly because, not everyone abides by the mask rule and you have to sit next to people that are super sick and coughing without a mask! If you weren’t very sick when you got there you will be when you leave. Overall good experience.

The personal in this location is extremely rude… the receptionist and the “guard” were rude to people and they were making jokes about “how urgent” their emergencies were, what a shame. the medical personal was letting groups of 4 people walk in but they didn’t let me go in with my husband… they said patients only and they were other grown couples going in together. They prioritize physical examinations more than bleeding wounds. We waiter since 6 until 8 for my husband to get medical attention.

I had a disappointing experience with the front desk staff at this urgent care. Their attitude came across as unprofessional and unsympathetic, especially during a time when I was feeling unwell and vulnerable. I believe compassion and professionalism are essential in healthcare settings, and I hope the staff will work on improving their approach to patient care in the future.

Intake nurse treated my family like garbage and we had to repeat ourselves multiple times only for her to brush us off. This was on Saturday. I get maybe you're busy or having a bad day. But you're a nurse. Treat people with care and respect and at least act like you care! No one wakes up on a Saturday sick as a dog and wants to bring their family to urgent care. The doctor was awesome. But whoever that intake nurse was, need a attitude check. Be kind. It costs nothing to be nice. I'm seeing owner responses on here and whoever that person in doesn't offer an email or anything to try and fix the problem. Just a "oh sorry maybe better luck next time!".

I have been here twice now and wasted my time. They do not tell you they aren’t able to do certain X-rays or that their tech isn’t in till after you have paid, waited, and then get called back. I have lived in this area for 15yrs, I’ve visited this urgent care many times. For self and my children. They are lacking great patient care. I will definitely not be going back.

I am visiting from Boston and needed some quick care on a swollen finger. This place was wonderful. Very clean, very organized. The desk staff the care...

This was literally the worse experience I'll just stick with going to banner urgent care. I waited for over an hour for my son to be seen they did his...

This business is terrible, under staffed, unorganized and unprofessional. I had to come back twice and then go to another location.