Nextcare Reviews and Ratings | Rannkly
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Nextcare

When Feeling Great Can't Wait! At NextCare® Urgent Care , one of the nation's leading urgent care providers, we're there for you with quality health care you can trust when you need it the most.
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Last data sync 18 Mar 2025
business
Year Founded : 1993
business
Total Employees : 500-1k
people
Monthly Visitors : 100k-500k
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Dubai Marina Mall - Sheikh Zayed Rd - Umm Al Sheif - Dubai - United Arab Emirates
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Your overall rating
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3.5/5
language6 Platforms
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All time review rating is 3.5
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Based on total of 6214 reviews
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Nextcare customer reviews

I had an amazing experience with Mr. Islam’s reimbursement assistance. He was extremely professional, knowledgeable, and efficient throughout the entire process. He guided me step by step, ensuring everything was handled smoothly and without any delays. His dedication and attention to detail made a huge difference, and I truly appreciate his support. I highly recommend Mr. Islam to anyone in need of reliable and hassle-free reimbursement assistance. Thank you for your outstanding service!
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Usman Mittha
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I had an excellent experience with the customer support team Mr. Munzir Ahmed. He handled my complicated case with great professionalism and efficiency, ensuring that my medical insurance was approved in less than two hours. His dedication, responsiveness, and commitment to resolving my issue quickly were truly impressive. I highly appreciate his support and would highly recommend their service
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Mohammed Allingawi
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This is absolutely poor experience, every small thing they need approval and the approval take more than usual time. I am writing this review to sitting at a hospital where I have come to visit an ENT specialist, as I have some infection in my ear so the doctor said need to clean the ear as it has some fungal infection for that they required an approval from my insurance company , it’s been more than 1.30 hours it hasn’t been approved.So I called to the next care customer service, somehow they answered the called and check everything than that lady responded that request they required a doctor report to approved this . My question is why has it not been responded the moment it was requested by the hospital, I had to call to their customer service than they replied on it , If I had not called I would have been waited here for the whole day . And Still it hasn’t been approved I don’t know whether it will be approved or not . I will update once my visit is over … Update- So after waiting 30 mins I called back again to the Nxtcare customer care , I was told that as per the doctor report It would take 3 days time to approve it , than I paid the bill 200 aed by cash because I had to do it , because it was an emergency.However, I was just about to leave the Clinic than I got an call from the Nxtcare and I was told i”t will be approved now just tell to the clinic submit the report again”, so I did as they said and finally it was approved and I got back my money immediately. Thanks
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sujit das
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I had surgery yesterday in Abu Dhabi. Thank you for providing support and communication from the beginning of the surgery to receiving medications at home for free through the medicine request service in the Lumi app. I am happy to deal with you and provide all services for free through your private insurance. Special thanks to the work team and the management of the company 💛💛
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Abd al aziz Awad
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I would like to express my sincere gratitude to Dr. Islam for his professionalism, promptness, and attentive approach. I needed help in resolving a personal matter that had remained unresolved for two weeks. Islam quickly understood the situation and found a solution, thanks to which I will have my surgery tomorrow. I am deeply grateful for his qualified assistance and genuine willingness to support his patients. Such professionals are a great asset to any organization!
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Natalia Lashko
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Got there with my dad. The place was gorgeous and clean. Front desk was great! Dad Couldn't pee, and appeared to have gotten Bells Palsey or had a stroke....
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Cynthia K.
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Waited for 30 minutes, and also scheduled an appointment in advance. Never opened. Called all phone numbers and got no answer. Spoke with the front desk...
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Mike M.
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Scheduled an appointment online for 7:30, showed up at 7:15 and the doors were locked. Tried calling with no answer and no option to leave a voicemail....
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Genna P.
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