Need Supply Co.

This store may seem nice with it's focus on high end clothing at ridiculous prices, but do not let that fool you. They are pretentious and do not care about their customers. They had an amazing opportunity to represent the Richmond community and completely dropped the ball. They showed their lack of professionalism, integrity and ability to plan an event that ultimately turned into a riot. After the event they had the power to make it right to the people who live in this area and they once again punted the ball and chose the easy way out. The easiest way to lose new customers is to not take care of your current ones. Do yourself a favor and avoid this store.

It is impossible to walk out of this amazingly curated store empty handed. So well done and every time I go in, I never want to leave this shopping haven!!!! Love it

I love shopping at Need Supply! I always know they will have the best curated selection.

Great store, I was in the RVA area recently and I'd heard about this place and figured I'd stop by. I was immediately impressed with the overall aesthetic inside and out. The store has a very minimal look to it and has women's clothing on one side and men's on the other, there is as well a main counter in the middle with anything in-between. The staff was really friendly and helpful, I purchased a Stone Island long sleeve and the man working there helped me with sizing and fit. The staff was very attentive and even opened the store early when they saw we were waiting. Would definitely recommend and will be coming back very soon!

I also had similar terrible experience as other reviewers. I waited for my tracking number for 11 days and haven't get any update email for shipping ,so I contacted to customer service and that said that the item is out of stock. Why they didn't update my order status and should let me know before sale end in another shopping sites. When I ordered the item, it shows stock and had several sizes. Still they charged total amount my credit card so fat. I should call to get refund and they doesn't offer anything this kind of terrible online shopping experience.