National Seating & Mobility

Definitely the biggest and the best thank you to I think his name was George or Gregory and the nice lady that helped me sort this out “National Seating and Mobility exceeded my expectations. Initially, there was a scheduling issue, which was frustrating, but their team quickly made it right by fitting us in the same day. They didn’t just fix my son’s wheelchair—they improved it in ways I hadn’t even imagined, making a huge difference in his comfort and mobility. Their expertise and dedication to quality care really showed, and I couldn’t be more grateful. They turned a tough situation around, and I’m very happy with the results!” They spent hours making sure my son wheel chair was SAFE and comfortable took the extra step to show us that they actually care

Darrell had delivered my sister's Tilt and Space Wheelchair, and he did a great job. He had spent a good portion of his time fitting her to it, making sure that she was comfortable and making the necessary changes that had to be done so she was happy. I would highly recommend them.

Had very good experience. West Milwaukee installer Bill Knueppel was very professional, responsive, punctual and really listened to my concerns and suggested a solution that no one else did (we did shop around). I am happy with the results. the product functions as expected so far.

Horrible customer service. If I could give 0 stars. These people misled me a year or more. Had me thinking they were working towards getting my chair when they were doing nothing. I would call. They wouldn't return my calls. Debbie was assigned to me. She did nothing for me. I called until finally someone told me Debbie canceled my order. She didn't inform me of this. I called to see why. Never return my calls. I had to have my insurance call to find out why. Reason was time expired before getting what was needed. Debbie let time expire on me. Not doing her part on purpose. This is why I was misled holding me at bay until time expire. Really dirty action from her. All the time wasted. I could have gotten someone else who would do chair for me. I hope for your sake Debbie that you never need a wheelchair. I will not stop here. I will be going to media. To further tell my experience. Hopefully this gets their head office attention. How can they allow someone like this to work there and deal with special needs people.

I cannot say enough about the service Bill Knueppel provided for my mother. She was very hesitant to get a stair lift but now she couldn’t be happier. The stair lift has been life changing for not only her, but for me as well. Now I don’t need to worry about her falling down the stairs. Bill was very kind and patient. He answered all of our questions and more and made me feel very at ease. I would highly recommend Bill and National Seating.