Narayana Health

It honestly felt like a war zone to get a simple hand USG done. No queue followed. Waited for more than 45 mins on a Tuesday to get a USG. After waiting for 30 mins, I was informed that USG would be done in another room. Nurses don’t care. Sad state of affairs.

I am writing to express my sincere gratitude for the exceptional management of the medical test I underwent today as part of Aditi Insurance by Narayana group of hospitals.From the moment I arrived at the Narayana International Wing, I was impressed by the seamless coordination and professionalism displayed by the entire team. Your meticulous attention to detail and commitment to patient care were evident throughout the process. The staff was not only efficient but also incredibly kind and reassuring, which made the experience much more comfortable for me. Thank you for ensuring that everything ran smoothly and for providing such a high standard of care. Your dedication to patient well-being is truly commendable, and I am deeply appreciative of the effort and care you put into your work.

Room availability is very less and takes very long to get even a single bed. Doctors also don’t visit the hospitalized patients regularly and you have to wait for very long. Pathetic service. If you have money and looking for better service never consider this hospital. Hefty charges for government hospital like service.

Myself & and my wife are senior citizens of 74 & 70 yrs respectively. We went to Narayana Hrudayalaya, Narayana Health City, Bommasandra Industrial Area..for medical check-up...on 16.12.24. A lady Assistant accompanied us throughout our stay (3 hrs and 15 mnts) in the hospital and facilitated to complete all tests without hassle and in minimum time. I have not seen this type of help in any hospital in Bangalore. I am very much impressed the way the hospital is run.

Overall it's good hospital. But according to my observation in general ward number of patients to be accomdated maximum of 5 patients or else number of toilets to be increased. It's my personal experience my brother in law was admitted here for treatment in general ward and for 10 plus patients and attender had to accomodate with one toilet. This is not fair for what amount they are charging for the general ward. Hospital management need to look into this aspect.