Mobivity

The Belly Card Rewards App is no longer functioning on Ipads as of last year Sept/Oct 2022, No Responses to MANY EMAILS, MEASSAGING & CALLS to both Belly/Mobivity Customer Support in months. Signed Up as a Store Over 10 Years ago, now suddenly no Customer Support Responses or Explanation as to why the App no longer Functions Since Last Year yet we are still being Billed at 2 Locations Monthly. Last Email Read " System Wide Issue, Will notify when Resolved" and the Option to Cancel Service has been Removed from Belly Admin Dashboard. Has there been a resolution? If not, WHY is Mobivity Still billing Belly Customers MONTHLY if the App is defunct or no longer supported. Would appreciate an answer ASAP. CC

I have been trying to contact these guys for months. I have the Belly rewards System in my store and it is not working. Tech support is doing absolutely nothing. Also, they've removed the cancel subscription page from the Belly Command Center. LAME!

Wow, these guys are clueless. They handle delivery text messaging for Subway. Most text messaging services have you text "stop" or something similar to end messages. These guys have you call a number and interact with a voice messaging system - kind of a hassle, but I did it. And the texts continued. I called again and the system couldn't find my number. It then sent me to a phone tree where I could Dial 1 for tech support, 2 for sales etc. No matter which of the 4 choices, I got a response that I had made an invalid selection. You handle texting promotion for a national restaurant and you can't even get your answering machine to work???

Never talked to them i got an email with user id and a password want me to log in email did not say who they are or what the account is for at first i thought it was a data thief link so i Google there name to find out who they are Not a good approach

My investment is down but maybe they’re using the money wisely!