Marissa Collections

Predatory refund policy. Bought 3 earrings shipped to me as not sure what color I wanted. Need to return 1 and the website will not allow it. Get this, returns of “fine jewelry” (it was $480) must be made by shipping overnight within 24 hours. Will do so today and WILL NEVER SHOP HERE AGAIN. Policy obviously created to take advantage of people (and not flagged at all when checking out). So tacky. Ps go to the designers website to buy where you have consumer rights - you don’t need this lame store.

Took my 9 year old daughter to get her ears pierced for the first time. Kris was incredibly patient, kind, and understanding during the whole process. My daughter was very anxious about the procedure and Kris made all of us feel better. She took the time to explain all the steps and answer all of our questions. She never once made us feel rushed. The rest of the staff was really supportive and encouraging as well. The jewelry was beautiful too. I would definitely recommend to anyone who wants good quality piercing from a kind and compassionate piercer.

My husband and I had a horrible experience at Marissa Collections. We were on vacation from the Northeast visiting family and drove 30 minutes to visit this store to look at a necklace. No one greeted us or assisted us. There were several employees in the store and rarely any customers shopping. I walked around for a while and the employees did not acknowledging me. It was truly a disappointment coming all the way down to the Royal Poinciana Plaza to look at a piece of jewelry and getting no help. I will never step foot in this store again.

Completely incompetent team. They messed up on placing an order, and take zero responsibility. Im out thousands of dollars. Never place any kind of order from here!

i did not have a great experience with Marissas Collection. The attendant for ear piercing was unkind & not understanding that I was searching for the cheapest option. I came in to get my triples done but she was very difficult to work with. We left, very disappointed:(

I work in the retail industry and Marissa is a big deal in SWFL. I will state that this is a luxury store and so the price point is high, you normally come...

This company is a crook. They sent me a defective bracelet and never replaced it . Then then when i returned it and disputed it on my credit card they lied...

Pretty building. Iconic pink. Clothing extremely expensive but nice brands. Attentive service.