goEmerchant

I never do these reviews but I definitely had too. First off, I get a charge back and I sent in my rebuttal email with no response for 10 days until I may a phone call. And on top of that. The letter I received was also on the 10th so it had already expired and I couldn't even state my case nor show evidence for my rebuttal. Which means I lost out on a lot of money. Also when I called customer service. And I get it, we are in a pandemic, but to only have one person answer phone calls in unacceptable especially with out extending any timeline which I can rebuttal any claims. Not to mention these guys charge way to much on fees. Terrible terrible company.

Out of all the merchant services our company has done business with over the years, none have been nearly as competent or transparent as goEmerchant. With goEmerchant, you know exactly what you're getting. You get consistent, exceptional customer service and accurate billing. We've been with them for years and have never had any discrepancies. I would strongly advise any business looking for this type of service to hire them.

Terrible......took $500 out of my account and renewed my contract without my consent. Then made me pay $200 to get out of a contract I didnt sign? I would not recommend anyone to them unless you like to give away money for nothing. Theyre customer service department is very unprofessional and cuss at you? I guess this is where you get a job when you drop out of 9th grade and/or go to any type of a 10 week program "school". This place is a joke and a scam

I am a long time customer of goEmerchant. As time has gone by, the payment processing end has exhibited many errors. This is now the second weekend in two weeks where payment processing is not working. goEmerchant does not have weekend tech support. I am being flooded with email from customers who are unable to complete an order on our website. When this happened two weeks ago, only 25% of the customers who attempted to order when the system was down, reordered. If you want to lose business and alienate customers, choose goEmerchant. If not, I strongly urge you to find a different partner. Steve Meyer, Panfispro.

WORST COMPANY EVER!!!! It is such a scam and they will take money out of your account unauthorized! They are a money hungry pathetic business. very poor business skills and the tech support people yell at you ha yeah real professional!