Germain Hôtels Reviews and Ratings | Rannkly
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Germain Hôtels

Germain Hôtels owns and operates Le Germain Hotels, Alt Hotels and Escad Hotels across Canada.
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Last data sync 20 Feb 2025
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Year Founded : 1988
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Total Employees : 200-500
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Monthly Visitors : 50k-100k
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2050 Rue Mansfield, Montréal, QC H3A 1Y9, Canada
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Your overall rating
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4.5/5
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All time review rating is 4.5
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Based on total of 1732 reviews
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Germain hôtels customer reviews

This hotel is fantastic! Sleek and tasteful, it's a beautiful place to stay on Montreal. The rooms are fun! We stayed in a queen and there is a window in the shower that looks out into the bedroom. So, this probably isn't a place you want to stay with folks you don't want to see shower. Of course, it may be different in different rooms. No complaints from us, though 😊
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Jake Fishbein
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This lovely hotel is v modern and the shower cubicle with a window into the bedroom takes a bit of getting used to but did make the bathroom much brighter. Maybe a blind or opaque glass could be added? Bed was so comfortable and the view from our window at night was spectacular (as shown) with all the building lights. Our room was on the 20th floor so lovely and quiet. Delicious breakfast and plenty of choice. Unlimited free coffee refills greatly appreciated. All the staff were so nice and helpful. Late check out available at midday was most unexpected, and it really felt that the hotel/staff couldn't do enough to welcome you.
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Amanda Evans
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Our first time staying at Le Germain and certainly not our last. The service was outstanding, the rooms impeccably clean and well appointed, and the location couldn’t have been more perfect. An elegant but unstuffy hotel that you will certainly remember and stay at again on your next trip back to beautiful Montreal!
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Leanne Lessley
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Stayed here for a few nights on a business trip and enjoyed my stay. The room was clean and tastefully decorated. The crew was friendly and responsive. The hotel is located in an area with plenty of choices of restaurants. The price was reasonable considering the scale of service I was getting.
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Lan Li
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Everyone was wonderful from the very first front desk to the restaurant staff to housekeeping. The Nespresso and hot water kettle were a nice touch. They had a water fountain by the elevators with refrigerated water. The best part was the bed—it was much more comfortable than most hotel beds! Edited to add: I changed my five star review to four stars. People call this affordable luxury, which I think references the room, but I give this an overall four stars because I think the front desk service could improve significantly. The staff are very passive and quiet, not reaching out unless you ask questions. I also wish they had told me these things beforehand: housekeeping will come and clean your room even if you set your room to “do not disturb,” the water kettle may need a cleaning, and I received no welcome drink or note like the other patrons posted about (but I was granted an early check-in). In fact, people came into my room multiple times a day because my room would change each time I leave my room—I wonder if they were overcompensating for not coming the day before, even though that was what I had wanted and told them in person. (However, the housekeeping staff was lovely.) Lastly, the shower has a glass wall that leaves no room for privacy from anyone else in the room, so it is best to travel solo or with a romantic partner if you stay here. Also, I had tried to book a taxi the day before with the front desk, and they weren’t helpful and suggested I call Uber which canceled on me—I strongly recommend calling cabs if you need to be on time.
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M F
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