Ecommerce Innovations

I ordered the wrong size hoodie and immediately requested they change the size by phone. They refused, rudely I might add, and told me I would have to cancel the entire order and reorder. I requested they cancel the order and I asked for a confirmation number and was told they didnt have one but I should receive notice in a few days. I did receive notice of the order cancellation and reordered the correct size. The order was not cancelled and when I contacted them again they said the order had shipped and nothing they could do. I would have to reject the order and return it to sender. Wow. It took so long to receive the order I was afraid I wouldnt receive the 2nd order I had to place in time for Christmas. I ordered a holster and other items along with the hoodie. Well needless to say I didnt return the first order and wanted the 2nd order because it had the correct size hoodie. The product I have no complaint with but all of this could have been avoided if they would have just changed the hoodie size. The customer service is just terrible. I will not order from this company and would not recommend ordering from them.

Save yourself the aggravation and buy your holster somewhere else other than wethepeopleholsters.com. Normal shipping times for products are three weeks or longer and forget about canceling...you'll just get some run around about "the shipping label has been created so we can't cancel". Customer Service is utterly lost as they can't answer the simplest of questions about delays or delivery estimates. In fact, I'd go so far as to say the rep I spoke with was incredulous and dismissive of my request to cancel. Just a terrible company. I'm going to have to dispute the transaction through my credit card company. Seriously save yourself some time and energy and buy your holster somewhere else.

I saw a charge on my credit card from ecommerce innovations that I didn't recognize, looked the name up on Google and it led me here. Reading the comments I see We The People Holsters is the company I ordered from so now I made the connection. In my case, I ordered and quickly received the holster I wanted. It works perfectly and it was a good price. If I need another one I would order from them again.

Horrible Customer Service. Slow delivery and they simply do not care. A customer service manager told me how big the company is now and how they sell so many products. I told her all I am is a customer who wanted to buy a holster. Customers are not important to We The People Holsters anymore.

I have to put a star but it needs to be a NEGATIVE!!! This place is horrible. I placed an order with them on Dec. 10 and asked for a status update over a week later, and was told a shipping label has not been created. I stated I wanted my money back since the order had not been processed yet. Then they suddenly created a shipping label. Now almost another week later, I still haven't gotten my package and it will not be in time for Christmas! THANKS!!! I will blasted everywhere that this is nothing but a scam!