Drake & Morgan

I came here for Brunch and we had such a lovely time. The staff were very nice asking us how everything was going, they were prompt and attentive. I was very pleased with the top quality of service and food. The food was delicious and well presented. The atmosphere and ambiance was fantastic and the restaurant was clean. Thank you so much for the delicious food and excellent service! We had an amazing time and would love to come back.

Where do I even begin?! If I could give 0 stars for this restaurant, I definitely would! From the moment I stepped into the restaurant to the moment I had food and finished, it's been a horrible experience!! When the waitresss was taking my order, I asked her if they could subsitute the mushroom in the mushroom burger for the "This isn't Bacon" and she was absolutely clueless! She said she will find out as she wasn't sure. As we were in a rush, I then ordered the avocado on sourdough. It was quite pricey so thought the portion would be big but when it came, it was a small portion, I was very surprised! It's definitely not worth the £11.95 that they charge for it. I also asked for halloumi sticks and made sure to tell the waitress to not put any eggs in my meal but when the halloumi arrived, they were covered in chipotle mayo, which contains eggs! I had to ask another waiter to exchange them but even then, he initially was being lazy and did not want to. I then managed to convince him to give me a new portion as I can't have anything with eggs in. It's appalling service and if someone has an allergy, I'm not sure this restaurant would be able to deal with it in a appropriate manner. I then wanted to order a hot chocolate, but the waitress came back to say they had ran out of chocolate and are awaiting delivery. I mean a huge restaurant like this with no hot chocolate which is all over the menu?! Appalling! I then HAD to order the red berry tea, which usually comes in a teapot but then noticed, the teapot is only a cup's worth of tea! Prices are extortionate. And lastly, to put the icing on the cake, we asked for the bill. This lady named Karina, who had no involvement in serving us at all throughout our time there, came to take the payment. It was a bill of £75 and there were 3 of us, so if she had used her common sense, it should gave been roughly ~£20 each. My friend paid £25 first and I was next to pay. I informed her I wanted to pay £24.44 but she was so incompetent and seemed illiterate, with English as a language barrier, charged me £44.44! She did not show me the amount on the card machine and I only noticed after I was paying using contactless on my phone but by then, it was too late!! My friend was yet to pay but we decided she would send a bank transfer to me to make things easier as I was charged more than I needed to! It put me in an awkward situation with my friends, which was unnecessary. This waitress, although she apologised, still caused alot of stress and discomfort to me and she clearly needs to be retrained as she has no skills in serving patients or listening to them. Her excuse was "It was too loud, she could not hear what I said". This lack of customer service and rude behaviour is appalling and must be investigated. Definitely avoid this restaurant as the customer service is rubbish and appalling! Their food license also needs to be reviewed as they would not have the capacity to deal with allergens! DEFINITELY AVOID THIS PLACE!!

This is a nice place to grab a bite and a drink. I would say it’s pretty kid friendly, especially if you sit outside, they can walk around where the water fountains are. the food we ordered was pretty good. The chicken waffle dish was lacking that little crisp that a fried chicken should have but overall we had a good meal here and the service was quite good.

Lovely ambience, great food and service on point. Went for dinner which was so delicious (thanks chef). Service was quick and food well presented. The restaurant is real quality, sit in or out, furry seat comforters /blankets readily available. Decor is lovely. Well recommended

Had a last minute roast dinner here. Service was fantastic - very friendly and nice people. The food was good and it had a really nice vibe inside with modern decor and ambient lighting. Also has a nice bar area if you only have time for a drink whilst waiting for a train.

Had a lovely dinner here with a friend before boarding my train back. I enjoyed my cocktail and sandwich very much! Recommended if you would like a meal at...

This was a hit or miss depending on how you see things. First off, the restaurant is beautiful. It's located in a business area next to lots of eatery. The...

One of our favorite breakfasts in London! We stopped here before catching our train out of town and we're so happy we did! The atmosphere is gorgeous, the...

Service was terrible considering how many staff there were. Food was meh at best especially the desert (sticky toffee ginger pudding) that was incredibly dry and more the size of a petit four than an actual dessert! And to make things worse we were here for a 70th birthday and they put our cake in the fridge and it was so cold and rock hard when it came out that it ruined it! Overall I wouldn’t waste my time or money at this place and would choose to go somewhere else instead!

Nice restaurant but was not impressed on this occasion, as there was a dog on the next table sitting on a persons lap and barking. Totally unacceptable.

Gorgeous interiors, well priced & lovely staff! Feels special but reasonably priced. Perfect for a get together with family & friends ❤️

Came for a cocktail class. Hannah was such a vibeeeee teaching us, was attentive, fun and told us some jokes stories, Thank you v much, had a blast x

An amazing place!!! Thank you for your help, Hannah was amazing and very friendly and intelligent. An amazing hen do!! Thank you