Dot IT

Review for eementor.co and shop.eementor.co Unfortunately, my experience with Dot IT was disappointing, particularly regarding their after-sales service. Despite receiving a notification that our website was finished, over 70% of the basic functions for an online store were missing upon review. This was not the standard I expected from an experienced company, especially given the premium price we paid. While we worked together to address the feedback, I ended up contributing to the development process myself to expedite progress. After making the final payment—on the understanding that we would continue refining the website during the agreed three-month technical support period—I was met with limited follow-up on my comments. I provided organized feedback in a Google Doc, categorized as critical or normal, expecting proactive communication and updates. Instead, I had to engage in constant follow-ups, a process I only expect when working with freelancers, not professional agencies. This lack of initiative was frustrating, especially as I had communicated my prior negative experiences with freelancers and chose Dot IT for a seamless, professional service. Additionally, while we agreed to use the same server and hosting, the basic theme used was a surprise. I had anticipated more effort in redesigning the site, particularly as that was the primary reason for the contract.

Dot IT did our new website which is amazing. We are very happy about the ongoing cooperation which is flexible, cooperative and always on time!

We have asked Dot IT to design our company website. They are professional, trustworthy, and best value for money. We are happy with our website since we have got an attractive interface and great user experience. They are responsive, good listener and patient to fulfil their customers' needs. I would highly RECOMMEND Dot IT.

Dot It Agency , Produced Exactly What We Desired , They Created A Classy , Modern And Future Oriented Wordpress Website. We Were Provided With A Very Personal Yet Highly Professional Service, I Would Never Hesitate To Recommending This Company To Anybody Who Is Looking For A Functional Website With Quality Service And Genuine Support & Advice For A Cost Effective Price.

Great Response Time. Our request was handled in a very professional manner. The quality of our website exceeded our expectations. Lastly, the price and quote provided by the company was Reasonable