DialogTech

This company is a scam. My former employer was a client for 10 years of Mongoose Metrics. When they were purchased by Dialogtech in late 2017, Dialogtech lost all of our tracking data, jacked up our rates to 800% over the competition, and tried to lock us into a year long contract for services not yet provided. Their interface is clunky, lacks documentation, and functionality. Their customer support is rude and unhelpful. When we tried to cancel, they threatened us, and held our tracking numbers ransom (again, numbers we've held for 10+ years). The customer's always wrong, I guess... Do not, under any circumstances engage in business with DialogTech.

BEWARE!!!! I was with the original company ifByPhone before DialogTech bought them out, they were ok but these clowns are rip off artists. They are about 3-4 times the cost of their competitors and they feel they can keep drawing from your bank account indefinitely, months after porting away. I would suggest to those reading this review to keep looking for a better phone tracking source , these guys will overcharge you and when you try to leave they will stick it to you again. I don't usually write negative reviews, but consumers need to know that this company has a very low ethical practices level.

In my 17 years in software development, DialogTech has the most positive working environment I've ever been a part of. The environment is a great place to thrive and to push yourself to grow yourself professionally. The people here are also very passionate about providing the best service to our customers and take customer concerns very seriously. We also work very hard to build innovative tools, to provide the most powerful marketing analytics platform for the success of the customers who rely on us.

In checking around with different companies that offer the same type of services as Dialog Tech, pricing is close to the same but what made a big difference in our eyes was the service that we received from their rep, Devin Foreman. After he had our account he even worked harder to make sure we were getting the service that he promised. He worked so quickly that we were able to start our first launch within days of signing up. We couldn't be more pleased with Devin's performance.

Awesome company to work with! Just got off the phone with Jake from Tech Support, and he was very helpful. He gave us great advice and got us up and running quickly! Highly recommend this company to large Real Estate Teams!