Coolibar Reviews and Ratings | Rannkly
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Coolibar

Coolibar UPF 50+ fabrics block 98% of UVA/UVB rays, look good, wear well and protect for a lifetime.
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Last data sync 02 Jan 2025
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Year Founded : 2001
business
Total Employees : 50-200
people
Monthly Visitors : 500k-1m
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215 NW 24th St Suite 300, Miami, FL 33127, USA
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Your overall rating
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2.6/5
language7 Platforms
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All time review rating is 2.6
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Based on total of 325 reviews
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Coolibar customer reviews

Such an awesome company to deal with Luigi was such a help. The shirts are perfect. Keep me cool when playing tennis but the customer service is the coolest. I nice to have people who really care And reach out to make sure you are satisfied. Thank you
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Nancy Racine
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This company is dishonest. I ordered an xs shirt on sale and when it arrived, I discovered that it is grossly midsized and is really a medium or even a large. They won't return it because it was a final sale. However, I know this company's sizing and this is a defect; it is dishonest not to stand behind their products. Buyer BEWARE!
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Abby Train
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I wish I could give them a negative 5 stars. I tried to get a refund for my missing order but Coolibar denied me after a week from the delivery date. This customer service is by far the worst I’ve ever experienced. They don’t care if your order wasn’t delivered or lost.
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Zip
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I don’t like posting these comments, but my experience this time around with Coolibar was so different than all of my past experiences. All of those prior products and experiences have been wonderful. This time - the swim top is not appropriate for swimming. As soon as you get in the water, the sleeves ride halfway up forearm and you’re not covered. When I contacted Coolibar about this Issue, I received the automatic “we got your response, we’ll get back to you”. No follow up, no contact from customer service, nothing.
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Zara Brenner
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Customer service is nonexistent. I tried to cancel an order within minutes placing. Never received anything except computer generated email. When I called customer service the person couldn't give me any answers. When I called back he said still no reply. I advised Coolibar both orders were canceled as of my phone call. I filed disputed claims w bank and was issued credits. The bank will resolve the problem now. I do not trust this company.
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Responsible Dog LLC
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I placed my first and only order with Coolibar and so far, just OK. The fabric is heavier than I thought it would be. We'll see - I got a long-sleeved over...
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Karen F.
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I had a issue with my product,emailing them solved the problem, it just takes time to hear back with their email replies so you have to be patient. They...
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Sherri C.
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I recently placed my first order with Coolibar. It will be my last. There is no customer service. The return process is customer unfriendly and the fact...
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J K.
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