Children's Healthcare of Atlanta

Our son had two surgeries here (2022 and 2024) and both were very pleasant experiences. The waiting time is the worst part. The staff we encountered were very nice and knowledgeable. We hope he doesn’t need any more surgeries, but we would feel comfortable bringing him here again. He loved the basketball hoop!

We came to the ER on Friday 12/27 around 12am due to a mouth injury on my 3 year old. Our child fell down into a table and hit his mouth, upon arrival and waiting period they finally took our child for X-Rays which was done by a very professional and knowledgeable nurse. Once X-Ray results arrived we were told there were no fractures or major injuries and that his mouth and gums were swollen and teeth were loose due to the impact, we were told they would get hard again and to take a prescription in the meantime. On Monday we went to a different place for a follow up and we were advised our child did have a fracture and teeth needed to be extracted. Our visit to the ER was useless, we were given the wrong information and will now have a bill for nothing and our child’s front teeth have now been extracted.

For the record, I am very level headed when it comes to writing reviews. Rarely do I go out of my way to write a bad one. As a first time parent, my husband and I went to the ER because of a major scare with our baby. When we pulled up, the security guard smelled like weed. They require masks for the adults but not the sick children that are coughing up a storm and showing clear signs of sickness??? We did not wait long to get assigned a room (and the doctor was great) but the nurses are completely unprofessional. My 5 month old son started showing an episode (that we specifically came in for) and I panicked and opened the door to grab the first nurse. This nurse looks at me, hands in pocket, blank stare at me while I’m crying and showing her my son’s episode. Completely minimizing me and saying “mama I need you to calm down” and giving me an attitude and showing absolute no concern for my baby. How does a children’s hospital hire people like this? Utterly disappointed.

My last surgery I had was in 2002. I was born with a Cleft Palette and Yes Dr. Williams was my favorite Doctor! He had the skills for facial surgery and he was the only one that can do it as far as I remember back in 1997 to 2002. I was well cared for before I was knocked out and staying overnights with my mom by my side. Mothers staying with their child after surgery? I tell you, you'll never regret you stayed with him/her day and night at this hospital. In the end, they will return the favor when you are at the hospital in case you have surgery. Cause your kids? Will do the same for you as my mom did for me. I never had once had any issues with any nurses here since 1986 to 1990. Moved back to Ga in 1996, then from 1998 to 2002. I was well cared for.

I am so thankful we’ve had many children that have had to come here in our lifetime We are Parents to five children 30 to 17 NHS had to come here for different events. We are so thankful our youngest has had to come here often for he was born with cerebral palsy and type One diabetes for eight years now. We have had one child had his appendix out and he was there for 9 days!!! 1,000000 taking care of

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