Centra Health Reviews and Ratings | Rannkly
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Centra Health

Centra is a regional nonprofit healthcare system based in Lynchburg and created in 1987 with the merger of Lynchburg General and Virginia Baptist hospitals.
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Last data sync 11 Dec 2024
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Year Founded : 1987
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Total Employees : 1k-5k
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Monthly Visitors : under-10k
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1920 Atherholt Rd Suite 1920, Lynchburg, VA 24501, USA
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3.0/5
language4 Platforms
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All time review rating is 3.0
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Based on total of 982 reviews
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Centra health platform ratings

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Centra health customer reviews

There’s no reason to come to the ER here unless you arrive by ambulance. The wait is stupid. We arrived at 2:40A with a bare waiting room and still were waiting at 8:15A. When asked I was told there’s basically no order how patients are seen. After about 6 hours they come out to do a reassessment? Third blood pressure check and told it would be another 45 min for a room! Good thing we came to the ER for no reason… just killing time I guess! Don’t come here to sit and wait for hours for no service or any system!
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Monique Lovelace
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My daughter was taken to the ER due to suicidal ideation and per the psychiatrist my daughter has to be taken to the psych ward. At that time there were no rooms available at the ward in Lynchburg. She has to be admitted at the hospital more than 3 hours away. However, we were not allowed to bring our daughter ourselves. She was minor at that time and it's the law that the hospital would transport her themselves. Now, we are being billed $5000 for the transport. Our insurance will not pay because they didn't bill it correctly. The insurance claim that they bill it as not emergency. We called Centra to correct the billing. They claim that they billed it correctly. Nothing was done during the transport to my daughter except drive her there. No medical procedures that were done. If we take her ourselves we wouldn't be facing a $5000 responsibility. We tried to plead with them to bill correctly requested by our insurance but they just insist they are correct. As if the amount is just nothing. It's a huge bill for us . They are just so dismissive about it. One of the times we called , we told them that we can't afford to pay this and may seek legal advise, the lady on the phone kinda laughed. So uncaring and compassion. I hope no one else will have the same experience.
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A H
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I was involuntarily committed to Virginia Baptist, psych ward, and after a month, was finally allowed to be discharged. However, I was discharged with the wrong diagnosis: I was suffering from a. "UTI" (urinary tract infection) which was mistaken from dementia. I immediately saw my primary care physician upon discharge who did a urinalysis, diagnosed me as having an infection prescribed the med to treat it and I got better. But the diagnosis of dementia from Centra Health was reported by them to the DMV and I was prohibited from driving and had to pay $5000 for 24 hour a day caregivers, All because I was given the wrong diagnosis by the arrogant psychiatrist at Centra Health. I think that may have been Dr. Betz, but the psychiatrist who interviewed me never told me his name, and was simply hostile toward me for suggesting a urine analysis.
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Barbara Hudson
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Several MD ' s give the appearance of being very interested in $$ rather than in patient's health & recovery, due to time spent(not spent; 5+/- min) re: appointments - both during hospital stay 2001 as well as appts spent w/ followup lab & MD appts.{ Serious patient reaction to med prescribed w/ out requested review or alteration. }
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Susan Otis
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Parents beware. They caused unnecessary harm to my daughter’s kidney. I have a 2 year old and she’s suffered from kidney issues her entire life, she developed a UTI in which I had to rush her to the hospital because of a high fever. Her doctor Was Dr. Boden and I chose to follow up with her after my daughter’s hospitalization. Unfortunately maybe a month later after stopping her antibiotics she got another uti in which I had to rush her to the hospital. I was in communication with Dr.Boden the entire time and she told me I needed to rush her in. My daughter sat in the waiting room with a 105 fever. After crying and pleading for someone to see her they sit us in a tiny room where an LPN by the name of Emily comes in and completely ignored what I tell her and jams a thermometer in my TWO YEAR OLDS mouth. She was crying and gagging and Emily didn’t even stop she kept pushing it in and then proceeded to tell me there was nothing they could do for her fever until a doctor sees her and they don’t know when they are going to see her. I tell her Dr. Boden sent me, she tells me there is no Dr.Boden there. We finally get pushed back to see someone, Dr.Quinn, who has zero empathy or care for my daughter whatsoever, 6 hours with no IVC, blood cultures ordered but nothing ordered for the UTI, necessaries rads ordered and her chart reads that she’s having respiratory distress when she is not, so it was just a way to tack up the bill while we wait. The nurse Keith who came to take her blood almost broke her little arm by grabbing it and twisting it and taking a needle and fishing around in a spot we specifically told him nobody can draw blood from. She’s been in and out of the hospital since birth, we know this and nobody listened. They places a urine collection bag on my daughter which any doctor knows that is not recommended for child her age to collect a sterile sample. We watched our daughter lay there suffering and not a single doctor or nurse cared. My daughters kidney function is now at 3 percent when I went In there, it was perfectly functioning and through their negligence my daughter now has to suffer. Also, please look over your bills. They charge 400 dollars for a single 5ml dose of Tylenol you can get at the grocery store for a full bottle that’s 8 dollars. Don't take your children here.
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Destiny Kleckner
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If I could give no stars I would. Came here for severe stomach pain checked in at 1236pm it's 843 and I'm still waiting. No nurse had checked on me for...
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Sherry M.
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My latest review on Centra. A couple of months ago I was sick all night, with a severe headache and other symptoms. I vowed I wasn't going back to Centra,...
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Kim C.
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My fiance was admitted into this hospital For not being able to pee. I was diagnosed with covid and could not go in with him. I explained too the doctors...
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Kim D.
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