Centara Hotels & Resorts Reviews and Ratings | Rannkly
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Centara Hotels & Resorts

Centara Hotels & Resorts is Thailand’s leading hotel operator, with 43 deluxe and first-class properties across all of the major tourist destinations in the Kingdom, as well as a further 23 hotels and resorts in the Maldives, Sri Lanka, Vietnam, Laos, China, Oman, Qatar and the United Arab Emirates.
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Last data sync 23 Dec 2024
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Year Founded : 1980
business
Total Employees : 1k-5k
people
Monthly Visitors : 1m-10m
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683 Karon Beach, ถนน ปฏัก ตำบล กะรน อำเภอเมืองภูเก็ต ภูเก็ต 83100, Thailand
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4.5/5
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All time review rating is 4.5
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Based on total of 13621 reviews
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Centara hotels & resorts platform ratings

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Centara hotels & resorts customer reviews

5 Stars ⭐⭐⭐⭐⭐ We had an amazing time at Centara Grand Beach Resort Phuket! The room was stunning with breathtaking views, making it the perfect spot to relax and unwind. The food was excellent, with plenty of delicious options — especially appreciated by one of us who requires gluten-free meals. The resort catered to this need with ease and care. A special shoutout to ‘O’ at Ripples Pool Bar, who served us every day with a smile and went above and beyond to make our stay memorable. His friendly service truly stood out. Highly recommend this resort for anyone looking for a relaxing, beautiful, and well-catered getaway!
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Jonathon S
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We had an amazing experience staying at Centara Grand Beach Resort. The hotel management is exceptional, and every staff member I interacted with was professional, well-trained, and courteous. I would especially like to express my heartfelt gratitude to Ms. Risa for her kindness, thorough explanations, and outstanding politeness. She truly went above and beyond to ensure that our stay was comfortable and memorable. The overall service quality, attention to detail, and the warm hospitality of the staff made my stay absolutely wonderful. I highly recommend this hotel to anyone visiting Phuket. Thank you once again for the unforgettable experience!
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Sina Sadeghi
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INCREDIBLE! I have visited this hotel a few times and every time is better than the last! I absolutely love the staff and the service and I always feel well taken care of and attended to. Nannie, the club lounge extraordinare, is a phenomenal employee, cocktail maker, and all around great person to spend time with. I feel lucky that I have had a chance to work with her and the other staff during my stay. The food is great, the location feels private and exclusive, and the Spa services are world class! I will keep coming back here for years to come 🤗.
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James W
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Had a fantastic stay at Centara Grand Beach Phuket! The beachfront location is unbeatable, offering stunning views and easy access to the sand and sea. The rooms were spacious and comfortable, with great amenities. We especially loved the pool area and the variety of dining options available. The staff were friendly, attentive, and made sure we had everything we needed. It’s the perfect spot for a relaxing getaway or a family holiday. Highly recommend!
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Patcharin K.
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A well established (older) hotel and resort with conferencing facilities. Families welcome, with a smaller adults-only pool also available. Pool depths are 1.3m constant, plus there are jacuzzi extensions to the pools (not hot tubs), offering several options to spread out. A big buffet for breakfast with a wide variety of cuisines including plenty of fresh tropical fruit. There are several restaurants and bars otherwise. I found the vegetarian choices (pizza, pasta, salad) a bit limited and it would have been nice to see more Thai dishes. but the staff were very willing to prepare something when asked. When I had a problem the management was very quick to respond and make sure everything was good. We stayed in a standard room (Deluxe) and it was perfectly fine and included twin beds, a sofa and balcony. Though it had some quirks: because the bathroom (full bath, separate shower, single washbasin), can be opened to the bed area with sliding doors, moisture collected on the bedside floor. A big caveat of this hotel is that the beach is red flagged (no swimming) due to a strong rip. It's a nice beach otherwise, though it gets plenty of small plastic trash.
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Scott McQuade
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