BNA Smart Payment

I had the misfortune of having a deposit go missing after I entered incorrect message code. After contacting BNA Pay my deposit was located and they had it applied to the account I intended it to be deposited to. After reaching out to BNA Pay,it was almost immediately they had it resolved for me. Awesome customer service and quick resolution. If I mess up again,I hope they are somehow involved!!

I had an issue with receiving an e-transfer from BNA and reached out to their support link. Within a couple days, an agent got in touch with me and helped me recover lost funds. They were extremely helpful and are very trustworthy.

Extremely helpful service. A payment I made through them went missing and they took it very seriously and helped me get it resolved when the vendor was ignoring the issue. Very fast responses and clear communication on what was needed to resolve the issue.

We have been using BNA terminals for over 15 years. During that time, we found their technical staff to be extremely well trained and knowledgeable about the devices. The staff is helpful to quickly determine the problem and rectify the situation. If a terminal was to be replaced, it was prepared and shipped same day and at our location first thing next morning. Being in the retail business, this was very important to us. Thank you to all the staff at BNA and looking forward to many years ahead. Allan McNeil Information System Manager Suds Express Inc. and Jiffy Lube

I was about to give up hope on recovering my "lost" funds. When I contacted BNA i had really lpw expectations but they took over, investigated and keep me in the loop.They sorted out the problem and got me paid. This is the very model of great customer service.