Arizona Grand Resort & Spa

I am currently staying at the resort and I must say I am very impressed. The resort is in top condition, very well manicured and overall a very nice place to walk around. The lobby and shared buildings look great, you couldn't tell it is an "older" resort. And by older, I mean that the rooms have a bathtub and not the more modern walk-in shower like in newer places. Speaking of the rooms, they are very large, I really enjoy having a separate living area with a door to the bedroom. This being a business trip, it's nice to have a desk outside of the bedroom to work . Lots of storage space... And I mean LOTS of it! This is easily a resort I could visit for vacation and spend a week without any issue. The waterpark looks great, it is very big and at this time of year, not too busy. And now, the cherry on top... The fitness center 😲😲. This fitness center is way better than other resort I have ever visited. It's actually better than some of the paid gyms I have seen. Whipped cream on top of the cherry? No problem, we'll add the amazing staff. Everyone is welcoming and ready to help. Smiles all around to make you feel welcome and that you're never a bother.

The hotel was amazing! As soon as you enter the grounds, you feel in an oasis. There are fountains everywhere and beautiful gardens. The staff was so friendly, and we could check-in early without a fee. They made sure we had rooms in the same building, and we had a ride in golf cart to our rooms. The rooms are nice and comfortable. I love the architecture of all the buildings. There are so many pools and the included water park is so much fun. There is everything you need and so much more.

This is one of the nicest and friendliest hotels I’ve stayed in for a long time. I was here for a week. As a former police officer, I felt completely safe the entire time. The rooms are very clean and comfortable. They are more like a one bedroom apartment with a really nice bathroom and shower. They have Tesla charging stations conveniently located near the lobby. The grounds are superb. Well taken care of!

I can’t believe that this place got so many good reviews. Though I will say the bad reviews are all consistent with my experience. If your expectations of what is considered a nice and clean hotel room is really low, then you won’t have a problem. For those of you who are truly looking for a “resort and spa” this IS NOT it! The rooms are so gross! So dirty and outdated. The carpet was covered in stains. The walls and cabinets are in need of serious repair. The mirrors and counters were filthy. The couch and chairs were stained and the furniture overall looked to be 30 years old. What topped it off was the curly hair found on the bed sheets. I requested to moves rooms 3 times and each room was the same. Gross! Finally I spoke with the manager Karley and she was super nice and accommodating and I asked for the most updated and least carpeted room. She put me in a villa for no additional charge. Which was better. Certainly a bit cleaner. Still outdated. Staff is very nice and accommodating. Food is not great. I stayed here for a work trip but would not have chosen this place otherwise. This hotel needs some major maintenance and cleaning! One of the worst I have seen ever sorry to say. This I should not be called a “resort and spa”.

I was recently at the Arizona Grand Resort and Spa for an event that spanned several days. The location was very convenient in terms of the airport, but was a bit far if one wanted to eat in Phoenix or Scottsdale. The grounds were beautiful and clean. We hiked close to the hotel most days, and while I was unable to use the pools, I heard great things from other attendees, especially regarding the lazy river. The rooms were a bit dated, but exceptionally clean, and we received turn down service every day (a rarity these days). The food was incredible throughout the event. Everything was cooked well, served hot, and tasted fresh and healthy - much better than any event, and most weddings I've attended. A big thank you to the staff - they are very attentive, professional and friendly - always ready to help. Martel went above and beyond.

I've been to the Grand many times for Irish Dance competitions, most recently this past weekend. I didn't stay at the Grand this time but I did in 2017 and...

I have had a very disappointing experience at Arizona Grand Resort regarding a fraudulent charge of nearly $400. Despite multiple attempts to resolve this...

I stayed here for a conference and it was a beautiful resort. The front desk staff were very welcoming and even the doormen were spot on with cold water,...