AmeriMark Reviews and Ratings | Rannkly
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AmeriMark

AmeriMark Direct, LLC is a leading direct marketer of women's apparel, shoes, name-brand cosmetics, fragrances, jewelry, watches, accessories, and health-related merchandise.
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Last data sync 03 Dec 2024
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Year Founded : 1969
business
Total Employees : 50-200
people
Monthly Visitors : 100k-500k
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6864 Engle Rd, Cleveland, OH 44130, USA
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Your overall rating
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2.2/5
language3 Platforms
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All time review rating is 2.2
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Based on total of 174 reviews
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Amerimark customer reviews

My elderly mother ordered from Dr. Leonard right before Christmas. They cashed her check but did not ship her merchandise. In fact, when we called, they had no record of her order. We mailed a copy of her cancelled check with a letter of explanation. They sent a letter saying they received our correspondence but needed a copy of the check (which we had already sent). They have never refunded the money despite our multiple calls to the customer service department. Now they won’t even answer the phone. We have tried repeatedly to get through their call tree, get to the recorded music, and then get dropped. Now we see they have filed for bankruptcy. DO NOT ORDER FROM THIS COMPANY!!!
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Mary Anne Hicks
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I have never had a problem with this company. Everything fits perfectly for me and my daughter. Yes its mail order and credit is available. Just pay on time. I have no complaints never a problem with this mail order company. I'm very satisfied. 7/24/23 why didn't they tell their customers they are filling chapter 11 bankruptcy. How do we pay our bill. I always paid online. I can't even get to the payment online.
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Shannonlynn McGuire
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I've been an industry for almost forty-five years and I've never had a laundry company completely ignore us .(but still bill us for their services). The rags they supply us with looks Iike they got they got mauled by a tiger. They deliver them in wad in a bag.I called corporate several times to get it straightened out.. they never did anything. we called the local store many times nothing ever happened. we had no clean laundry for 20 guys. They have been taking their laundry home and having their wives wash their greasy, Sandy And muddy uniforms in the family washing machine. so we just fired them and now we have cintas. Done and done.
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Max “maxpower” Power
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I ordered 5 items on Dec.7 for Christmas presents. I quickly got an email confirmation of my order, and the status said shipping in 10 to 12 days. I am still waiting for my items to arrive. I have called 3 different times and have been told by customer service 3 different lies. And on last check my items are slated to arrive Jan 7. When I requested a refund all of a sudden. I was told that my items had shipped. When I checked online they had Not!! Please DO NOT EVER USE THIS COMPANY!! THEY ARE LIARS AND CON ARTIST. I WILL NEVER, EVER USE THEM AGAIN. AND IF I COULD GIVE THEM ZERO STARS I WOULD. AND THEY CHARGE AN EXTRA FEE FOR COVID FOR THEIR WORKERS.Which I dont mind but really lousy customer service.
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Leslie Hogan
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Shady, no customer service at all. Their "buy 2, get one free" fragrance deal is more like "buy 2, get none free". The third fragrance ordered went "out of stock" the moment I placed the order, then quietly canceled a week later. Website contact form is useless, they don't answer emails. BBB complaint is the best bet to deal with them.
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Rin Tintin
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