ACESABA

The BCBAs, Behavioral Interventionists and staff were all great! Our son was thriving in the two months he attended. This review is about their cancellation policy. The issue we kept running into were the BI cancelling the morning of a session within 30mins to an hour before a session would begin. I would be on the way to the clinic and receive a text that a BI was unable to show up for session. This proved to be a huge inconvenience as I would have to cancel and reschedule my own appointments for the day. There were days where they would be able to find an alternate BI, but on those days they couldn't, it was a inconvenience. I was left wondering if a session would be cancelled or if I should even bother going to the parent workshops with how inconsistent my son's schedule had become. This ultimately lead to us switching to another ABA provider that was more consistent. If there were at least 24 hours notice of a cancellation, I would have been more inclined to stay.

Our family is so lucky and blessed to find ACES. My daughter started ABA services when she’s 2 1/2 years old and got recommend to general ed on her TK years. We decided to go back to ACES services couple of months ago and thankful for accepted to get their services . Our BI / Cheyenne .. don’t only focus on my daughters ABA, but also in training the parents how to deal with it in everyday life. Thank you Aces , to our B.I.’s and Cheyenne. Appreciate lol your work and patience.

I love Aces! My son Leo has been there for over a year. It has all the monitoring, goals and help necessary for your development! I am very grateful to the Aces family for all the development that Leo is acquiring.

The staff at ACES is loving and professional. I was fortunate enough to receive a wonderful BI for my daughter, who worked with him M-Sat. My sons social skills have advanced and he is finally learning how to talk. The first time I heard my son say the word “blue” tears rushed down my face. I highly recommend this company to any family needing ABA services.

Side door open to the public for the past 2 months. Management notified, still nothing done 30+ days later. I have been patient. ANY random person can open the door grab a child/staff and run or harm them.... Aces has even offered the option to cancel my child's therapy because they CANNOT guarantee their safety. There is no reason why an established business cannot guarantee my child's safety and the lives of all children as young as 3yrs old. I have tried to call the Compliance line (not in service). I have emailed, not heard back. I have spoken to 3 in house managers and working on contacting the regional manager. I have started a complaint with the Better Business Bureau.

I just called, Maria answered she asked me if I live in Irvine. I don't so I said no. Maria said they only work with people that live in Irvine. I little...

The OT and speech therapy are their vendors at Aces which I have no problem . Aba therapy under Aces I do not recommend they give you false promise and will...

We absolutely love ACES! We started sessions in October 2020 and we have seen a difference in our daughters behaviors. She's learned so much about herself...